FAQs

General FAQs

1. What is Fusion Mineral Paint?
Fusion Mineral Paint is a high-quality, eco-friendly furniture paint with a built-in topcoat, offering exceptional durability and a smooth, matte finish.

2. Why should I choose Fusion Mineral Paint?
Fusion Mineral Paint is non-toxic, virtually odorless, and requires minimal prep work. It’s perfect for upcycling furniture with professional results.

3. Do you only sell Fusion Mineral Paint?
We stock a full range of Fusion Mineral Paints, including brushes, accessories, and other products for your upcycling projects. We also sell hand-painted furniture pieces.

4. Where do you ship to?
We ship across the UK. Delivery fees and timescales are calculated at checkout.


Paint FAQs

5. Do I need to sand before using Fusion Mineral Paint?
In most cases, light sanding is all that’s needed to prepare the surface for painting. Glossy surfaces may require a bit more prep for better adhesion.

6. How long does Fusion Mineral Paint take to dry?
Fusion Mineral Paint dries to the touch in about 30 minutes but fully cures in 21 days. It’s best to avoid heavy use during the curing period.

7. Is Fusion Mineral Paint waterproof?
Once cured, Fusion Mineral Paint is water-resistant and durable, making it ideal for furniture and home décor.

8. Can I use Fusion Mineral Paint on kitchen cabinets?
Yes, it’s an excellent choice for kitchen cabinets. Proper surface prep and curing time are key to achieving a durable finish.


Furniture FAQs

9. What types of furniture do you sell?
We offer a curated selection of hand-painted, upcycled furniture, including tables, chairs, dressers, and more.

10. Can I request a custom-painted piece of furniture?
Absolutely! Contact us with your ideas, and we’ll create a bespoke painted furniture piece to suit your style.

11. What paint do you use on your furniture?
All our painted furniture is finished with Fusion Mineral Paint for its durability and professional-quality finish.

12. How do I care for my painted furniture?
Avoid harsh chemicals; clean with a damp cloth and mild soap. Protect high-use areas with coasters or placemats.


Ordering & Delivery FAQs

13. Can I order paint samples?
Yes! We offer tester pots so you can try colours before committing to a larger project. Please do not rely on screen colours to match your exact requirements. Screen colours vary depending on your settings. 

14. How long does delivery take?
Orders are usually dispatched within 1-2 business days. Painted furniture delivery may take longer and will be arranged with you.

15. Can I collect my order in person?
Yes, collection is available by appointment from our location. Select “local pickup” at checkout.


Returns & Support FAQs

16. Can I return unused paint?
Yes, we accept returns on unopened paint tins within 14 days of purchase. Please see our Returns Policy for full details.

17. What if my order arrives damaged?
If your order arrives damaged, contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

18. Do you offer advice on using Fusion Mineral Paint?
Yes! Check out our blog and tutorials, or contact us with your questions. We’re happy to help.